Articles on: Pricing & License

Can’t Log In To My Zakra Account

If you’re having trouble logging in to your Zakra Account, check if you’re in any of the following cases and follow the instructions to access your account.

Never Received Your Password or Forgot Your Password:

For some reason, if you do not have or know your account password, follow these steps:

Go to the Freemius Password Recovery Page for Your Zakra Account.
Enter the email address of your Zakra Account and click the button.
You should get an email with a password reset link. Click the Reset your Password button. It’ll redirect you to a new page to enter a new password.
On the new page, enter the new password you want to change it to and click the Save Password button.

You can see the steps in the screenshots below:

Step 1: Send Reset Password Email

Step 2: Email with Reset Password Link

Step 3: Enter a New Password to Reset

Didn’t Receive Account Log In Link After the Purchase

If you’ve not received an email after the purchase, you can contact us via Zakra Site Chat Support or Create a Support Ticket Here.

Please provide the purchase email address and theme/plan you purchased. We’ll check your account and help you out as needed.

Updated on: 23/08/2022

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